Terms of Service

Draft version. These terms apply during the trial period and will undergo legal review before the full launch. Governing legislation: Slovak Act No. 108/2024 Coll. on consumer protection, the Slovak Civil Code (digital services) and Act No. 22/2004 Coll. on electronic commerce.

1. Operator and contact details

The service is operated by yknot s. r. o., Company ID 56569653, Tax ID 2122352012, registered office Ďurgalova 2860/2, 831 01 Bratislava – mestská časť Nové Mesto, Slovak Republic, registered in the Commercial Register of the Municipal Court Bratislava III, section Sro, file no. 182314/B (full details on the Contact page). Email: kalkulacka@wovenrag.com. Supervisory authorities and alternative dispute resolution options are listed on the Contact page (section 9 below).

2. Definitions and how the service handles data

• Service / calculator — a web application for calculating costs and prices of handmade goods.
• Free version — free use with a limit of 2 active products.
• Subscription — paid access with no product limit, for a fixed term (month or year) with automatic renewal.
• Account — registration by email; workspace — your products and settings stored with your account.

Please note: The free version without an account stores all data only in your browser. The operator has no access to it and is not responsible for its loss, for example by clearing browser data — there is deliberately no download/backup button in this mode. By registering, your data is transferred to and stored on our server.

3. Conclusion of the agreement and subscription seller (Paddle — merchant of record)

• By registering, you enter into an agreement with the operator for free use of the service within the scope of the Free version.
• The seller of the paid subscription is Paddle.com Market Ltd (Judd House, 18–29 Mora Street, London EC1V 8BT, United Kingdom) as the merchant of record — our commercial partner for payments. By purchasing a subscription, you enter into a purchase agreement with Paddle; in addition to these terms, Paddle's buyer terms also apply.
• The subscription agreement is for a fixed term (month or year) with automatic renewal for another identical period.
• The order is completed in Paddle's secure checkout by clicking a button meaning "order with obligation to pay"; there you also give explicit consent to the service beginning before the withdrawal period expires (section 5). Before entering the checkout, you confirm your acceptance of these terms with us. The version of these terms valid at the time of your order remains available on this page.
• These terms further govern the free version, use of the service, data storage, and technical conformity of the service — these remain the operator's obligations even when the sale is processed through Paddle.

4. Price and payments

• Current prices are listed in the pricing page. Listed prices are final and include VAT; Paddle as the seller of record accounts for the VAT. Nothing is added to the price at checkout.
• Payments are processed by Paddle; subscriptions renew automatically. We send an email reminder at least 7 days before the annual renewal.
• Tax invoices are issued by Paddle as the seller; you will receive them by email and can also find them in the subscription management portal (Paddle customer portal).
• Price changes: we will notify you by email at least 30 days in advance; the new price takes effect from the next billing period. If you disagree with the change, you can cancel before the renewal — the original price applies until then.
• If a renewal payment fails, you have a 14-day grace period during which the service continues in full and you can update your payment card; after that, the subscription ends (with consequences per section 6).

5. Right of withdrawal (14 days)

• You may withdraw from the subscription agreement within 14 days of its conclusion, without giving a reason. The right of withdrawal is exercised towards the seller — Paddle — via the confirmed order checkout, through the Paddle customer portal, or by email to Paddle; we are also happy to assist at kalkulacka@wovenrag.com (we will forward your request to Paddle).
• The service begins immediately after payment — with your explicit consent given in the Paddle checkout before completing the order, including notice about the loss of the right of withdrawal after full performance of the service.
• If you withdraw within the period, Paddle will refund a pro-rata amount for the remaining unused period within 14 days, using the same payment method.
• A model withdrawal form is included in the appendix below.

6. Duration and termination

• The subscription ends at the expiry of the paid period if you cancel before the renewal (with one click in the subscription management — Paddle customer portal); it continues in full until the end of the period.
• Nothing is deleted after the subscription ends. Your account reverts to the free version: products beyond the 2-product limit remain stored as read-only, and you can return to them at any time or unlock them with a new subscription.
• You can delete your account at any time (Account → Delete account): the account is immediately deactivated and data is permanently deleted after 30 days; details in Privacy Policy. An active subscription is cancelled first when deleting.
• The operator may terminate the agreement for a material breach of these terms (for example, abuse of the service, circumvention of payments) — with 30 days' notice by email and the option during that period to request a copy of your data (Account → Request my data).

7. Availability and liability

• The service is provided "as is"; we maintain availability with reasonable professional care and announce planned maintenance in advance when possible.
• The calculator is an informational tool. Its outputs — including estimates of contributions, taxes, VAT, and wages — are not tax, accounting, or legal advice and do not substitute for it. Input values and pricing decisions are yours; for binding assessments, consult an accountant or tax advisor.
• The tool is meant to help you see your own costs — it does not evaluate, monitor, or regulate the market, and you set your own prices.

7a. Nature of the service — informational computation tool, not advice

The calculator is an informational computation tool only. Calculations are generated automatically from data you enter. It is not tax advisory under Slovak Act No. 78/1992 Coll., legal services under Act No. 586/2003 Coll., investment advisory under Act No. 566/2001 Coll., or financial intermediation under Act No. 186/2009 Coll. Verify results with your accountant or tax advisor before making decisions.

It constitutes online information generated automatically by software from data entered by the customer (Art. 7(g) of Implementing Regulation (EU) No. 282/2011). The service does not provide personalised recommendations or opinions; built-in checks (e.g. minimum wage comparison) are automated computations from your inputs, not advice.

8. Sales territory

Subscriptions are sold only to consumers with a billing address in Slovakia or the Czech Republic. Orders with a different billing country will be cancelled and the payment refunded.

9. Complaints and dispute resolution

The procedure for reporting defects of the digital service, deadlines, and your entitlements are described in the Complaints procedure (Slovak). If you are not satisfied with the resolution, you may use alternative dispute resolution — details and competent bodies are listed on the Contact page.

10. Changes to these terms

We will notify registered users of changes to these terms by email at least 30 days before they take effect. If you disagree with a change, you may cancel your subscription (and delete your account) before it takes effect; otherwise the change becomes effective on the stated date. Each version of the terms bears the effective date in its header, and we archive older versions.

Appendix: model withdrawal form

To: yknot s. r. o., Ďurgalova 2860/2, 831 01 Bratislava – mestská časť Nové Mesto, Slovak Republic, email: kalkulacka@wovenrag.com

I hereby notify you that I am withdrawing from the service agreement
for WOVENRAG calculator — subscription.

Date of order: ..........................
Name of consumer: ..........................
Account email: ..........................
Date: ..........................
Signature (if submitted in paper form): ..........................